Software glitch caused check-in delays at airports worldwide

Software glitch caused check-in delays at airports worldwide

Software glitch caused check-in delays at airports worldwide

Reports came in this morning from London Gatwick and Heathrow, Charles de Gaulle in Paris, Reagan Airport in Washington DC, Changi in Singapore, Johannesburg, Melbourne and Zurich according to the Telegraph.

Computer glitches have hit airlines and airports a number of times over the past few years and analysts say that numerous ticketing systems for airlines as well as other systems they use are very old and can not at times keep up with demand.

Airline passengers are struggling to check-in for flights due to a system failure leading to global deals.

The spokeswoman declined to share further details, merely noting "Amadeus regrets any inconvenience caused to customers". Altea helps airlines manage customer reservations, including tagging luggage and issuing boarding passes.

Problems were reported at airports in Asia, Europe and the Americas, demonstrating the breadth of the software's use as well as the integrated nature of modern air travel.

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The system is designed to be a mission critical platform for the airline industry, and was created by Air France, Iberia, Lufthansa and SAS back in 1987.

A glitch in a computer system used to check in passengers for flights has left a number of major airports around the world in a state of disruption.

The Australian flag carrier attributed the issues to a "system outage [that] affected airlines globally".

Passengers trying to check-in for flights at Heathrow and Gatwick have been beset by delays caused by faulty software.

It later said its technical teams solved the problem and its systems were functioning normally again. "That action is ongoing with services gradually being restored", the company noted.

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