GameStop halts used game rental program before its launch

GameStop halts used game rental program before its launch

GameStop halts used game rental program before its launch

If you already have signed up for PowerPass, a GameStop spokersperson told Kotaku that you can bring your pass and rented video game in for a full refund, and you'll be allowed to select a free used game.

The program, as it was originally revealed, works like this: For $60 you get a 6-month rental subscription that allows you to visit any GameStop store and "rent" one of the used games in stock. At the end of the period, they could keep any one of the games they had checked out.

According to leaked documentation regarding PowerPass, the service was supposed to officially launch on November 19. Essentially, it turned your local GameStop into a video game library. "We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service", GameStop told Kotaku. The retailer confirmed that it had halted the initiative in a statement, citing "a few program limitations we have identified" as the cause.

GameStop released a statement that says the program has been "temporarily paused" due to "system glitches" that they had found in early releases of the program.

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GameStop has already begun asking its staff to throw away the store's Holiday Guide, which featured advertising for the PowerPass service, and to replace this week's weekly ad, which also centered around the launch of the new rental program. Additionally, they can pick out any used game to have for free-not a bad tradeoff.

It's unclear why GameStop has chose to do this but some store employees suggest that limitations related to the company's old computers likely caused this.

There is no word on when GameStop plans to finally release the program, or what software glitches need to be handled.

GameStop hasn't said when it will revive the program.

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