HP recalls computer batteries due to fire and burn hazards

HP recalls computer batteries due to fire and burn hazards

HP recalls computer batteries due to fire and burn hazards

Health Canada reports that HP Inc.

HP said the laptops and batteries had been sold at popular retail outlets including Amazon, Best Buy, and HP.com., from December 2015 though December 2017.

HP is recalling lithium-ion batteries for its notebook computers and mobile workstations after learning they may pose burn and fire hazards.

Affected models include HP ProBook, HP ZBook, HP x360, HP Envy m6, HP Pavilion x360 laptops and more. The batteries were shipped in the computers and workstations sold from December 2015 through December 2017 for approximately $300-$400.

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In contrast, in the United States, eight incidents involving overheated batteries and an incident resulting in injury were reported.

"HP's primary concern is for the safety of our customers", a company statement read. They were sold separately as replacement batteries. Batteries for some of these are not replaceable by users, but whatever the case, HP says it will handle getting a safe battery into owners' devices. "We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries". When enabled on an affected system, the battery will be discharged and then can't be charged (at least without disabling the safety mode). There is a small utility you can download which will check if the battery in your laptop is one of the affected power packs.

HP has set up a recall site and released a BIOS update. No one wants a repeat of the Galaxy Note 7 debacle.

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