Outage at Customs and Border Protection leads to long lines at airports

Outage at Customs and Border Protection leads to long lines at airports

Outage at Customs and Border Protection leads to long lines at airports

The outage on Monday night affected airports including New York's JFK, San Francisco and Denver, as worldwide travellers arrived from holiday travels on New Year's Day, reports CNN.

The disruption was not thought to be "malicious in nature", CBP said.

Passengers who landed during those hours stood in long queues at the worldwide arrivals area, trying to get through passport control.

"CBP officers continued to process worldwide travellers using alternative procedures at affected airports".

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The outage began around 7:30 p.m. ET, prompting long backups at worldwide arrivals areas in places like Miami, Denver, Dallas and San Francisco.

"During the technology disruption, CBP had access to national security-related databases and all travelers were screened according to security standards", the agency said in a statement. The user claimed, in another tweet, to have waited about an hour to clear customs and immigration, and suggested other people were left queuing for even longer.

The major airports caught up in the technical glitch include JFK Airport in New York, LAX and Miami International Airport. "Happy New Year!" said Jessica Yang, a programme manager at Microsoft, in a Twitter post.

One person tweeted that Miami Airport is "total chaos" while another said the lengthy lines at JFK "are horrible". The issue affected other United States airports.

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